Delivery Information

How fast do you deliver within Lagos?

Orders placed within Lagos are processed and delivered within 2 to 24 hours depending on your location within the city and the time your order is placed. We understand that project timelines are critical and we prioritise getting your hardware to you as quickly as possible.

Do you deliver outside Lagos?

Yes. We deliver to all 36 states across Nigeria. Orders outside Lagos are typically delivered within 2 to 7 business days depending on your location and the logistics partner serving your area.

How are shipping fees calculated?

Shipping fees are calculated based on the weight of your order. Because shipping costs vary by location and order weight, we confirm delivery fees directly with each customer via WhatsApp before dispatch. This ensures full transparency and no surprises at checkout.

How do I track my order after it has been dispatched?

Once your order has been dispatched, our team will provide you with delivery updates directly via WhatsApp. You can also reach out to us at any point during the delivery process and we will give you a real-time update on the status of your order.

What happens if my order arrives damaged?

If any product arrives damaged, please take clear photographs of the item and packaging immediately upon receipt and send them to us via WhatsApp within 24 hours of delivery. Our team will assess the situation and arrange a replacement or resolution as quickly as possible.

Do you offer same-day delivery?

For orders within Lagos placed before a certain cutoff time, same-day delivery is available. Please contact our team on WhatsApp to confirm same-day availability for your specific location and order before placing your purchase.

Can I pick up my order directly from your store?

Yes. If you are based in Lagos and prefer to collect your order in person, please contact our team on WhatsApp to arrange a collection time. Our team will confirm availability and have your order ready for you.